Ordering shutters from Shutters by Balaz is designed to be straightforward, transparent and stress-free. We’ve structured the entire process to ensure you always know what to expect — with clear communication, fair terms and a beautifully finished result.
Below, we’ll guide you step by step through the journey — from your first enquiry to final installation.
Get in touch with us by phone, email or through our website enquiry form. We’ll discuss your ideas, the type of space and your main requirements.
✔ Guidance on choosing the right shutter style
✔ Advice on suitable materials
✔ Answers to all your questions
Our goal is to ensure you feel confident and informed from the very first conversation.
To receive a no-obligation quotation, we simply need approximate window dimensions (width × height), which you can easily measure yourself.
Based on this information, we will provide:
✔ An estimated price
✔ A suggested solution
✔ Recommendations on the most suitable shutter type
This step allows you to understand the likely investment without committing to a site visit straight away.
Once you are happy with the quotation, the next steps are:
✔ Order confirmation
✔ 50% deposit payment
The deposit allows us to:
• Begin made-to-measure production
• Secure required materials
• Reserve manufacturing capacity
The remaining 50% balance is due prior to installation.
Once your order is confirmed, we arrange a professional on-site survey to ensure your shutters fit perfectly – down to the millimetre.
✔ Technical assessment of your windows
✔ Detailed review of fixing points and frames
✔ Final design adjustments where needed
Accurate measuring is the foundation of a flawless result.
Your shutters are manufactured specifically to your confirmed measurements and chosen specifications.
✔ Precision craftsmanship
✔ Carefully selected materials
✔ Thorough quality control checks
Production Time:
• MDF & Composite: 4–6 weeks
• Wood & Aluminium: 10–14 weeks
(Lead times may vary slightly depending on material availability and order volume.)
Once production is complete:
✔ We contact you
✔ Agree a convenient installation date
✔ The remaining 50% balance is settled
Our installation team then ensures:
✔ Professional fitting
✔ Final adjustments
✔ Full functionality check
The result is a beautifully finished, durable and fully functional shutter installation designed to last for years.
Our system is designed to make the entire journey straightforward, transparent and stress-free.
✔ Clear and easy-to-follow process
✔ No hidden fees or unexpected costs
✔ Payment split into two manageable stages
✔ Minimal disruption to your home
✔ Professional, long-lasting result
From the first enquiry to final installation, you always know what to expect.
Most installations are completed within a few hours per room, depending on the number of shutters being fitted.
Yes. An initial no-obligation quotation can be provided based on approximate window measurements. A final professional survey is carried out after order confirmation to ensure a precise fit.
Yes. A 50% deposit is required to confirm your order and begin made-to-measure production. The remaining balance is paid before installation.
We specialise in made-to-measure shutters and can accommodate a wide range of window shapes and configurations.
Yes. All our shutters are covered by a manufacturer’s warranty. Full warranty details are provided upon order confirmation.
Installation is typically clean and efficient. Most projects are completed within a few hours per room, with minimal disruption to your space.
Ordering shutters with us is straightforward, transparent and hassle-free.
Our entire process is designed to give you confidence, clarity and a flawless result — without unnecessary stress.
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